bee999roll Privacy Policy
Your personal information is completely safe with us — learn in detail here how bee999roll collects, uses, and stores data.
bee999roll is a trusted online entertainment platform in Bangladesh. We give the highest priority to the privacy of our users. This privacy policy describes how bee999roll collects your personal information, the purposes for which that information is used, and the steps we take to protect your data. You are requested to read this policy carefully.
Definitions and Introduction
In this policy, "bee999roll", "we", "our", or "platform" refers to the bee999roll.lat website and all services under it. "User", "you", or "your" refers to any person registered on or using this platform.
"Personal information" means any information that can directly or indirectly identify a person — such as name, address, mobile number, email address, financial transaction details, and IP address.
This privacy policy should be read together with bee999roll's Terms and Conditions, as both documents form the legal framework for use of the service.
What Information We Collect
bee999roll may collect the following types of information:
2.1 Registration and Account Information
- Full name and date of birth (for age verification).
- Mobile number and email address.
- Your chosen username and password (stored in encrypted form).
- Residential address.
2.2 Identity Verification (KYC) Information
- Copy of National ID (NID) or passport.
- Selfie or photo verification document.
- Proof of address document (utility bill or bank statement).
2.3 Financial Transaction Information
- Deposit and withdrawal history.
- Records of transactions made via bKash, Nagad, Rocket, Upay, or bank transfer.
- Payment method details (partial identifiers only, not full account numbers).
2.4 Technical Information
- IP address and device type.
- Browser type and operating system.
- Cookie and session data.
- Login time and activity logs on the platform.
2.5 Gaming Activity Information
- Play history, bet amounts, and results.
- Records of bonus and promotional offer usage.
- VIP level progress and reward history.
How We Collect Information
bee999roll collects your information in the following ways:
- Directly provided: When you open an account, complete KYC verification, or contact the support team.
- Automatically collected: Through cookies, web beacons, and similar technologies when you use our platform.
- From third parties: Necessary confirmation information from payment processing providers and identity verification service providers.
- Gaming activity: Data automatically logged while playing games on the platform.
We never collect information from third-party advertisers without your consent.
Purposes for Using Information
bee999roll uses the information collected from you for the following purposes:
4.1 Account Management
Information is used to create, verify, and manage your account. This includes login security, password recovery, and two-factor authentication.
4.2 Service Delivery
Information is essential for processing gaming, betting, casino, and financial transactions. It is used to securely manage all financial operations from a minimum deposit of ৳300 to a minimum withdrawal of ৳500.
4.3 Legal Compliance
Information is retained to comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. It is our legal responsibility to provide information in response to valid requests from relevant authorities.
4.4 Fraud and Irregularity Prevention
Information is reviewed to detect suspicious activity and ensure account security. This helps identify multiple accounts, bonus abuse, and other irregularities.
4.5 Responsible Gaming
By analysing your gaming activity data, we can provide responsible gaming tools and offer support where needed. Visit our Responsible Gaming page to learn more.
4.6 Communication and Support
Information is used to maintain communication with you through 24/7 Bengali live chat support and email. It is also needed to send important account notifications.
Data Storage and Security
bee999roll has implemented industry-standard security measures to protect your personal information:
- SSL Encryption: TLS/SSL encryption technology is used during data transfer on our platform, keeping your information secure in transit.
- Data Encryption: Sensitive information — especially passwords and financial data — is stored in encrypted form.
- Access Control: Only authorised staff can view your information, and only when necessary.
- Regular Security Reviews: Our systems undergo regular security audits.
- Firewall and Monitoring: Advanced firewalls and 24-hour system monitoring are in place to prevent unauthorised access.
Your information is stored on bee999roll's secure servers. Relevant data is retained for specified periods in accordance with legal obligations. Some information may be kept after account closure to meet legal requirements.
Data Sharing Policy
bee999roll never sells your personal information to third parties. However, limited information may be shared in the following circumstances:
6.1 Service Provider Partners
Necessary transaction information is shared with bKash, Nagad, Rocket, Upay, and banking partners for payment processing. Information may also be shared with approved identity verification providers for KYC verification.
6.2 Legal Authorities
Necessary information may be provided to authorities in response to a court order, a valid request from law enforcement, or as required by applicable law.
6.3 Business Transfer
In the event of a business merger or acquisition, your information may be transferred to the new owner. You will be notified in advance in such cases.
6.4 Consent-Based Sharing
Information will be shared only with your explicit consent and solely for the purpose you have approved.
Cookie Policy
bee999roll uses cookies to operate the website properly and improve the user experience. Cookies are small text files stored on your device.
7.1 Essential Cookies
These cookies are essential for the core functions of the platform — such as maintaining login sessions, security verification, and saving language preferences. They cannot be disabled.
7.2 Functionality Cookies
These cookies remember your preferences and settings, so you do not need to configure them again each time.
7.3 Analytics Cookies
Anonymous statistics are collected to review and improve platform usage. This information contains no personally identifiable data.
You can control cookies through your browser settings, but disabling some cookies may affect the platform's functionality.
Your Rights
As a registered user of bee999roll, you have the following rights regarding your personal information:
- Right of Access: You may request to know what information we hold about you.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete information held about you.
- Right to Erasure: You may request deletion of your information where there is no legal obligation to retain it.
- Right to Restrict Processing: In certain circumstances you may request that processing of your information be limited.
- Right to Data Portability: Where applicable, you may request your information in a structured format.
- Right to Object: You have the right to object to certain processing of your information.
To exercise these rights, contact our support team via live chat or email. We will respond to your request within a reasonable time.
Third-Party Links and Services
The bee999roll platform works with various game providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt, and Microgaming. These providers follow their own privacy policies and are themselves responsible for their services.
For payment processing, the privacy policies of bKash, Nagad, Rocket, and Upay apply. It is recommended that you read their own policies before using these third-party services.
Privacy of Minors
The bee999roll platform is for persons aged 21 and above only. We do not knowingly collect any information from minors.
Age verification is mandatory during the registration process. If we learn that a minor has created an account, that account will be closed immediately and all collected information will be deleted.
If you are aware that a minor has registered on our platform, please notify our support team promptly.
Policy Changes
bee999roll reserves the right to update this privacy policy at any time. When significant changes are made to the policy, we will:
- Update the "Last Updated" date at the top of the page.
- Notify registered users by email.
- Inform users via a notification at login.
Continued use of the platform after an update will be considered as your consent to the revised policy. It is therefore recommended that you visit this page regularly.
International Data Transfers
bee999roll primarily serves users in Bangladesh and the surrounding region. However, some data may be processed on international servers to deliver effective service.
In such cases we ensure that data transfers are completed with appropriate security measures and in compliance with applicable law. Recipient parties are contractually obligated to adhere to our privacy standards.
Complaints Resolution
If you have any complaint or concern regarding this privacy policy, we encourage you to contact us directly. Our team will review your complaint within a reasonable time and work towards a resolution.
After a complaint is submitted, we will:
- Confirm receipt of your complaint.
- Review the relevant information.
- Contact you for additional information if needed.
- Provide a final response with a resolution or explanation.
Contact Information
Contact us for any privacy-related questions or requests:
24/7 Bengali live chat support available — get the fastest response
[email protected]
7 days a week, 24 hours a day
Related Policies
Please also read our other important policies that ensure your rights and protection: