bee999roll Terms and Conditions

1 General Terms

bee999roll ("we", "our", or "platform") operates an online entertainment and betting service for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between you and bee999roll.

Accessing the bee999roll website or mobile version, registering, or using any game or betting service indicates that you have fully read these terms and agreed to comply with them. These terms apply jointly with our Privacy Policy and Responsible Gaming guidelines.

If any provision of these terms conflicts with applicable law in Bangladesh, that law will take precedence and the relevant provision will be considered amended to the extent necessary.

2 Eligibility and Registration

2.1 Age Requirement

To register with bee999roll and participate in any game or betting service, users must be at least 21 years of age. We reserve the right to verify a user's age. Access by minors is strictly prohibited.

2.2 Accuracy of Registration Information

When opening an account, you must provide accurate, complete, and up-to-date information, including:

• Your real full name (as shown on your national identity card or passport)
• A valid and active mobile number (Bangladeshi)
• An active email address
• Date of birth

bee999roll reserves the right to immediately close an account and fully or partially forfeit any balance if false information is provided.

2.3 Single Account

Each person may only operate one account. Operating multiple accounts will be considered abuse of the bonus system and all associated accounts will be closed.

3 Account Management

3.1 Login Security

It is your responsibility to keep your bee999roll account password and login details completely confidential. Any activity carried out from your account will be considered your own. If you suspect unauthorized access, notify our support team immediately.

3.2 Account Verification (KYC)

To ensure security and prevent financial fraud, bee999roll may request identity verification (KYC) at any time. You may be required to provide:

• A copy of your National Identity Card (NID) or passport
• Mobile banking account confirmation details
• Recent transaction records for deposits and withdrawals

Withdrawals may be put on hold until KYC verification is complete. If verification documents are not submitted within the specified time, the account may be temporarily suspended.

3.3 Account Inactivity

If there is no login or transaction for 12 months or more, the account will be marked as "inactive". A monthly maintenance fee may apply to inactive accounts, or the account may be closed, but the user will be notified by email beforehand.

4 Financial Transactions

4.1 Deposits

The minimum deposit amount at bee999roll is ৳300 (three hundred taka). Deposits can be made using the following methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

Deposit transactions are generally processed instantly. Deposits from third-party accounts are strictly prohibited — the deposit method must be registered in your own name.

4.2 Withdrawals

The minimum withdrawal amount is ৳500 (five hundred taka). Approved withdrawal requests are generally processed within 15 minutes to 2 hours. Withdrawals must be made using the same method that was used for the deposit.

4.3 Transaction Cancellation and Rejection

bee999roll reserves the right to suspend or reject a withdrawal in any of the following circumstances:

• If account verification has not been completed
• If wagering requirements have not been met
• If fraud or unusual betting patterns are suspected
• If evidence of operating multiple accounts is found

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 gives a ৳1,500 bonus and a total balance of ৳2,500. Depositing ৳28,000 qualifies for the maximum ৳20,000 bonus and a total balance of ৳48,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times (15x) the bonus amount. Example: receiving a ৳1,500 bonus means you must wager a minimum of ৳22,500 before withdrawing. The bonus balance cannot be withdrawn before the wagering requirement is met.

5.3 Other Promotions

Each promotion or offer has its own separate terms, which will be clearly stated on that offer's detail page. bee999roll reserves the right to change, suspend, or cancel any special offer at any time, though claims already in progress will be honoured.

5.4 VIP Program

The bee999roll VIP program has three tiers: Bronze (weekly cashback up to 0.3%), Silver (up to 0.7%), and Gold (up to 1.0%). Regular activity provides the opportunity to advance to higher tiers. VIP benefits may change at any time.

6 Gaming Rules

6.1 Fair Play Policy

bee999roll is committed to ensuring a safe and fair gaming environment. All games are operated using RNG (Random Number Generator) technology, which ensures impartiality of results.

6.2 Technical Errors

If a technical error or system failure in any game produces an abnormal result, that round or bet will be considered void. The bet amount will be returned to the user's account. This decision is final and no winnings may be claimed.

6.3 Game Restrictions

When using certain bonuses or promotions, betting on some games may be restricted. Applicable restrictions will be stated in the terms of the relevant offer.

6.4 Maximum Bet Limit

A maximum bet limit may apply when wagering with bonus money. Winnings from bets that exceed this limit may be forfeited.

7 Prohibited Activities

The following activities are strictly prohibited on bee999roll:

• Using the platform for money laundering or illegal financial transactions
• Playing games using automated software, bots, or scripts
• Creating multiple accounts to take advantage of the bonus system
• Accessing or hacking another user's account
• Exploiting system vulnerabilities to win by unfair means (bonus abuse)
• Operating an account on behalf of or in the name of a third party
• Threatening or harassing other members of the platform

If evidence of such activities is found, the account will be immediately closed and all balances will be forfeited. Relevant authorities will be notified if necessary.

8 Privacy and Data Protection

Protecting your personal information is our top priority. bee999roll uses SSL encryption technology to keep all data secure. We do not sell or rent your information to any third party.

For full details on how your information is collected, used, and stored, please read our Privacy Policy. The Privacy Policy applies equally alongside these terms and conditions.

We may collect and analyse transaction and gaming data for the purposes of improving service quality, preventing fraud, and ensuring regulatory compliance.

9 Limitation of Liability

bee999roll is an online entertainment platform. Gaming and betting inherently carry financial risk, and users must consciously accept this risk.

bee999roll will not be responsible for:

• Disconnection from a game due to loss of internet connection
• Losses caused by faults in the user's device or software
• Losses caused by delays from third-party payment gateways or banks
• Losses resulting from sharing account details
• Service interruptions due to force majeure events (natural disasters, war, cyber attacks)

In any circumstance, our maximum liability will be limited to the funds deposited in your account.

10 Account Closure

10.1 Closure by the User

Any user may request to close their account at any time. In this case, the available balance in the account may be withdrawn subject to wagering requirements being met. To make a request, contact us via live chat or email.

10.2 Termination by bee999roll

bee999roll may terminate or suspend an account for any of the following reasons:

• Violation of any provision of these terms
• Evidence of fraudulent or illegal activity
• Failure to complete KYC verification or provision of false information
• If the user is found to be a minor
• If evidence of operating multiple accounts is found

If an account is closed due to a breach of terms, the bonus balance will be forfeited. However, the user's own deposited balance may be returned subject to investigation.

11 Dispute Resolution

If you have a dispute or complaint, first contact our support team via 24/7 live chat or email. We take all complaints seriously and aim to find a fair resolution.

If the matter is not resolved within 7 business days of contacting the support team, it will be escalated to our senior management team and a final decision will be communicated within a further 7 business days.

For disputes relating to game results, server logs will be considered the definitive evidence.

12 Changes to Terms

bee999roll reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, users will be notified in advance by email or platform notification.

Continued use of the platform after changes are published will be considered acceptance of the new terms. The latest effective terms will always be available on this page. Previous versions may be sent upon request.

13 Contact

If you have any questions or comments about these terms and conditions, please contact us:

• Live Chat: 24 hours a day, 7 days a week — support available in Bengali
• Email: [email protected]

Our support team is able to communicate in Bengali and is ready to assist with any legal or technical questions.

To learn more about responsible gaming, visit our Responsible Gaming page.